Подробные указания по pin up
Подробные указания по pin up
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After the player had submitted a complaint to us, we contacted the casino on his behalf. Bruno Casino had claimed that the withdrawal had been processed. The player had confirmed the receipt of his funds, successfully resolving the issue.
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The player from Kuwait has been blocked after accumulating winnings due to having an active self-exclusion in a sister casino. The player later confirmed that the deposit refund was processed successfully, therefore we marked this complaint as resolved.
The casino also explained that the player needed to wager a specific amount before withdrawing, according to their terms and conditions. After fulfilling these requirements, the player confirmed that the withdrawal had been processed and received. We marked the complaint as 'resolved'.
You should always make sure that you meet all regulatory requirements before playing in any selected casino.
Безопасные транзакции: использует шифрование для обеспечения безопасных транзакций.
The player from Italy has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.
The Complaints Team advised the player to be patient and wait at least 14 days before submitting a complaint. The player later confirmed that the withdrawal had been received. The complaint was marked as resolved.
The player from Romania had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The player had issues with the withdrawal of 2000 RON, which had been marked as paid but not received.
The player from Netherlands had requested a withdrawal and it had been pending for a few days before he submitted the complaint. The complaint was resolved. The player received the payment 10 days later. The payment was delayed due to issues on the payment provider's side.
Из негатива пользователи чаще всего жалуются перманентно процедуру дополнительной верификации, некоторым она «прилетает» сразу спустя регистрации. Пройти дополнительную верификацию – бесконечно сложно, кроме того, техподдержка часто «игнорит» тех, кому эта дополнительная верификация прилетела.
The player from copyright had had his account closed at GetSlots casino, where he had had a pending withdrawal of $693 and a deposit of $600 towards a new bonus offer. He had stated that he was unable to contact the casino. The player had completed account verification and had played slots and table games within the bonus rules.
The player from Greece had reported a deposit issue with an online casino: he had been charged 60 euros instead of the intended 50, but the funds did not appear in his casino account. Despite having provided bank-certified documents and sent numerous emails over six months, the issue had remained unresolved.
After the player's account was unexpectedly click here disabled, he had threatened legal action. Fortunately, the situation had been resolved when the player's funds were credited to him. We had marked the complaint as 'resolved' in our system.